Gartner says, IT Service Management (ITSM) Tools enable IT operations organizations, specifically infrastructure and operations (I&O) managers, to better support the production environment. ITSM tools facilitate the tasks and workflows associated with the management and delivery of quality IT services. These are most heavily used by IT service desks and IT service delivery functions. Some non-I&O departments (such as HR or facilities) adapt generic ticket-handling and workflow capabilities for their own use.

At Dizer, we apply the practice of data science to empower our ITSM solutions making them smart. We take productivity and service experience to new heights with a smarter approach to ITSM coupled with digital transformation design at core.

Large database migration are necessary when moving mission-critical applications have to be migrated to the cloud. 6R strategies are prevalent and choosing the right strategy is critical. Rehosting (lift and shift), Re-platforming, Repurchasing, Refactoring, Retiring and Retaining or a hybrid approach to your cloud migration are all possible options depending upon your IT landscape and maturity.

Dizer brings its two decades of working with client’s bigdata projects to fruition. We move your enterprise data safely and swiftly-without impacting your business, avoid risks, downtime and long hours of interruptions and support your database migration with the tools that “fit the purpose”.

Leveraging cloud to accelerate your digital transformation requires software automation and optimization. Clients can benefit from our knowledge of cloud infrastructure, data analytics and advanced business insights, reduce technical debt continually and safeguard your IT networks and systems using our cybersecurity expertise.

Dizer provides an end-to-end consulting, implementation and support services to businesses.

Hosted PBX is a cloud-based telephone switching system hosted on your trusted VOIP service provider’s server. Unlike an on-premise PBX that requires your company to be responsible for maintenance or upkeep costs. Since a hosted PBX (Private Branch Exchange)  is cloud-based and the phone lines and calls happen entirely over the internet, cutting down on hardware and labor costs. Plus, it allows your employees to work remotely and use their business phone numbers from anywhere, rather than being tied to a landline in the office.

Dizer implements and maintains Cloud PBX/IP Telephony for large and medium employee-based organizations.

Quality CoE for most organizations is an internal organization focused exclusively on optimizing the quality of applications. It provides a management and automation platform for quality processes, consulting and support services, and leadership and advocacy to help the organization optimize quality.

Through Dizer’s partnership, Clients build their Quality and Testing CoE model, and project teams are able to take advantage of all the expertise, toolsets, and best practices the Quality CoE has developed and consolidated.

Artificial Intelligence and Machine Learning are proven tools that greatly impact all industries. By taking advantage of AI and ML software, our Clients will have new and innovative ways to gather and interpret data, make more informed business decisions, and increase productivity. And we’re here to offer outstanding AI full-cycle solutions – conceptualize, build proof of concepts (POCs), design, build models, provide the required data engineering services, testing, implementation and change management , finally support and ongoing maintenance of continuously maturing the models so our clients can continually bring in value from their operations.

Dizer’s Data science practice works with the single-minded goal of enabling enterprises to build and mature their business operations in order to achieve best possible outcomes from cognitive technologies.

Dizer’s IT Consulting and Professional Services practice is now over two decades old. We pride ourselves in bringing the best and relevant professionals to a diverse IT and BPO requirements of our clients globally. We cover a variety of frontend and backend development technologies, UI/UX, AI/ML, Cloud technologies, Database Administrators, Consultants experienced in most of the leading ERP systems, Network Administrators, QA/Test Engineers and diverse Open source technologies.

Dizer employs industry’s best methods and techniques in the selection and onboarding of technical and functional personnel.